Thank you for your continued patronage of Taylor with Respect.
This is Taniguchi from Sowell.
We will share the design philosophy that we are always thinking about with our authorized dealers across the country.
Please use this to understand the brand and for daily guidance.
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Lifetime Warranty -
Permanent repair and parts supply service for the brand
・Service overview and significance
On Monday, May 12, 2025, we will begin a unique after-sales service that will be the first of its kind in the eyewear industry.
We have branded it a lifetime guarantee, and have pledged complete protection to all Taylor with Respect customers.
The agreement stipulates that repairs will be carried out free of charge in the future, and that new parts will be supplied in the event of a malfunction or other reason .
Furthermore, by making purchases only from authorized retailers and preventing purchases from secondary distributors, we aim to increase the store value of all our customers who work hard every day .
・Design philosophy
From the beginning, Taylor with Respect has designed its products to be backed by a lifetime warranty.
Thorough quality control, serial numbers on every frame, and original brand parts that pursue rationality.
In particular, the temples and end pieces use common parts across the collection, making them easy to repair or replace in the event of an emergency.
It can be disassembled into small pieces with just a screwdriver, and the sturdy design minimizes the use of soldering, and the mechanism uses screws without any rivets, all of these are connected to this.
Also, while it is often difficult to replace parts if the production lot is different, Taylor With Respect parts are designed to be interchangeable even if the production lot is different .
Glasses are repairable, have a stable supply of parts, and serve as a tool, so there is probably no other product that users can continue to use with such peace of mind.
We must also not forget that this is possible thanks to our partner factories who always supply us with highly precise parts.
Taylor with Respect is built on this meticulous design philosophy, and we have now launched a lifetime warranty as a kind of pinnacle of what the brand aspires to.
・In conclusion
As I mentioned earlier, this service is the first of its kind in the industry and has no precedent, so I believe there are still many areas where it needs improvement.
The people who actually deal with customers are the staff at the store.
We would be extremely grateful if you would keep the above ideas in mind when making your daily proposals.
We will proceed carefully to minimize the burden on you, so we appreciate your continued patronage.
Sowell Co., Ltd.
TAYLOR WITH RESPECT
Taniguchi