Thank you for always patronizing Taylor with Respect.
This is Taniguchi from Sowell.
We would like to share our design philosophy with our authorized dealers nationwide.
Please use this for understanding the brand and providing daily guidance.
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Lifetime Warranty -
A service that permanently supplies repairs and parts as a brand
・Service overview and significance
On Monday, May 12, 2025, we will begin a unique after-sales service that is the first in the eyewear industry.
We named it a lifetime warranty, and pledged a complete guarantee to those who use Taylor With Respect.
The contents areFrom now on, any repairs that fall under the category will be performed free of charge, and even if new parts are required due to breakdowns,will be permanently supplied.
Furthermore, by making it an absolute condition to purchase from an authorized retailer and preventing purchases from secondary distribution,we also aim to increase the value of our stores for all of you who work hard on a daily basis.
・Design Philosophy
Since the beginning, Taylor With Respect has been designed with a lifetime warranty.
Thorough quality control, serial numbers on all frames, brand original parts in pursuit of rationality.
In particular, the temples and endpieces use common parts throughout the collection, making it easy to repair or replace them in the event of an emergency.
It can be disassembled into small pieces with a single screwdriver, the durable design eliminates brazing as much as possible, and the mechanism uses screws without caulking.
Furthermore, while it is often difficult to replace parts if the production lot is different,Taylor With Respect's parts have a configuration that allows them to be replaced even if they are from a different lot.We are taking
When it comes to glasses that can be repaired, have a stable supply of parts, and function as tools, there is probably no other item that users can continue to use with such peace of mind.
Also, we must not forget that this is possible thanks to our partner factories who always supply parts with high precision.
In this way,Tailor with Respect was created based on a precise design concept, and as a kind of goal for the brand, we have now started offering a lifetime warranty.
・Finally
As I mentioned earlier, this service, which is the first in the industry, has no precedent and I think there are still many things that are lacking.
The staff at the store will be the ones who will actually serve as your point of contact.
We would be very happy if you could keep the above ideas in mind and make suggestions.
We will proceed carefully to minimize the burden on you, so we appreciate your continued patronage.
Sowell Co., Ltd.
TAYLOR WITH RESPECT
Taniguchi